Media and Public Relations Manager

Job Locations US-MA-Andover
Job ID
# of Openings


The Communications department in North America manages all internal and external communications activities within the company, branding, corporate events, media and public relations in the US and Canada.


The Media and Public Relations Manager is based in the North American headquarters, in Andover, MA, and reports directly to the head of Media and Public Relations for North America.


This position supports all of the media and public relations activities in North America and works in coordination with the head of Media and Public Relations to enhance and protect the company’s reputation on all media channels. Moderate travel is required.


  • Support and contribute to the development of a media strategy and plan in North America, in close coordination with head of Media and Public Relations, to optimize media coverage of the company’s activities in support of key business objectives, outlining primary goals for media coverage, key messages, and mitigating positions on any foreseeable issues.
  • Track all industry analytics and company rankings to support external communications activities.
  • Help monitor and report on media coverage both across online, radio, TV and print media channels
  • Draft content and messaging for external communications, in support of media strategy and plan.
  • Draft remarks, talking points and speeches to support presentations, speaking engagements and external communications activities.
  • Identify and media train spokespeople within North America.
  • Manage the tracking of all major company projects and contracts within key departments.
  • Support the development of company messaging platform and messaging across key sectors of the business. Oversee and maintain the updates to these messages.
  • Support the development and execution of a comprehensive crisis communication plan across North America within the company’s crisis management process and develop and execute a crisis communication training program for North America.



  • Minimum of 5 years of related experience.
  • Bachelor’s degree in Communications or related field of study; Master degree a plus.
  • Computer proficiency, including strong capabilities with Microsoft Office.
  • Excellent oral and written communications skills.
  • Ability to manage multiple projects and meet deadlines with keen attention to detail.
  • Strong interpersonal skills with the ability to effectively work with multi-disciplinary project teams and within a multinational company.
  • Creative independent thinker; demonstrated ability to work both independently and in a team.


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