• Network Administrator

    Job Locations US-MA-Andover
    Job ID
    2018-5658
    # of Openings
    1
    Category
    Enel X Position
  • Overview

    The Network Administrator will work under guidance of the senior ICT Network Engineers to provide highly available, secure and high performing infrastructure environments. This includes the operation of remote locations and geographically disparate data centers.  Together, all of these environments include physical and virtual servers, telephony devices, SAN storage, and other equipment and services.  The ICT Network Administrator must be able to perform the required duties in an environment that operates in an industrial SCADA environment.   Operations must be performed within the NERC-CIP procedures established within Enel Green Power.

    Responsibilities

    ESSENTIAL FUNCTIONS:

    • Provide Tier 2 hands-on and remote support for ICS end users. Responsible for resolving incidents and helping management to establish and sustain service level agreements. Includes but not limited to: computer hardware, operating systems, remote access, firewall, data retention, backup and recovery, software package deployments, system patches, anti-virus clients, and LAN/WAN troubleshooting
    • Attend critical engineering meetings and provide ICT support in terms coordination of equipment and circuit installation dates
    • Create patching processes and upgrade processes for network equipment and software
    • Create rollover processes for replacing equipment prior to decommissioning
    • Track network software licensing counts and expirations
    • Participate in IT support for SCADA projects, facilities projects, datacenter infrastructure, and ICT projects
    • Monitor of infrastructure systems health, assess alarm conditions, conduct incident review and root cause analysis, and escalate incidents as appropriate
    • When required, travel to other sites and offices for IT implementation and support
    • Perform routine audits of systems and software. Track new orders and coordinate delivery and receiving of IT assets
    • Work with vendors to diagnose and correct operational problems associated with specific network hardware and software
    • Periodically test systems, data, and environmental recovery procedures to validate the effectiveness of documented recovery plans.  This includes recovery due to individual system issues, cyber security events, or disaster recovery scenarios
    • Maintain all hardware and infrastructure software to versions and releases supported by the respective vendors
    • This position must innovate by researching, testing, and implementing new and varied solutions in order to keep pace with current technologies in the industry, and within IT overall
    • This position must also maintain appropriate security measures and safeguards, up to and including NERC-CIP compliance where necessary
    • This position is NERC-CIP related and requires a 7 year background screen as well as 24/7 on-call availability

    Qualifications

    • Bachelor's Degree in Engineering or Computer Science.  Graduation within 6 months of offer is acceptable
    • 2-4 years of relevant work experience
    • Experience with Fortinet Firewalls and Cisco switches CCNA certification highly desired
    • Basic Systems configuration experience in a combined Linux and Windows environment
    • Basic Active Directory, TACACS+ and RADIUS knowledge
    • Basic Knowledge of virtualized environments, including servers, storage (SAN), and network virtualization
    • Familiarity with LAN/WAN/VPN topologies and troubleshooting
    • Prior experience working in the renewable energy industry preferred
    • Basic knowledge of SCADA systems and industrial protocols
    • Excellent verbal and written communication skills\Project management experience

    • Must have current valid driver’s license to operate in all 50 states and Canada

    • Must be willing to travel.

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